+61 3 6729 4801 entryofferbridge@gmail.com 101 Surf Coast Highway, Torquay VIC 3228, Australia
Mon–Fri, 9:00am – 5:30pm AET Free quote
Let's talk about your project

Contact Entryofferbridge — a real person answers, usually within a business day

There is no ticket queue here and no chat widget pretending to be a human. Every enquiry that lands in the Entryofferbridge inbox is read by a member of our five-person team in Torquay, and you will get a considered reply — not an automated acknowledgment followed by three days of silence. Tell us what you are trying to build and we will tell you honestly whether we can help.

Send us a message See prices first

Fast contact options

  • Ring the studio: +61 3 6729 4801
  • Send an email: entryofferbridge@gmail.com
  • Visit in person: 101 Surf Coast Highway, Torquay VIC 3228, Australia
  • Office hours: Monday to Friday, 9:00am – 5:30pm AET
Reply within one business day Written enquiries answered personally, no auto-replies.
Free 30-minute discovery call No obligation, no sales script, no surprises.
Firm quote within two days Written scope and fixed price, ready for board review.
Enquiry form

Tell us what is actually on your mind

The more context you give on this form, the more useful our first reply will be. A one-line "I need a website" gets a one-line response — a paragraph about your business, your current site and your timeline gets a proper answer with real suggestions attached.

We do not sell data, we do not run cold email sequences, and we do not harass people who change their mind. Submit this form and you will get one thoughtful reply from a real human. Whether you respond to it is entirely up to you.

How we handle your details

Everything you enter is stored on our own systems in Australia and used only to reply to your enquiry. Full details are covered in our Privacy Policy.

Typical reply time: one business day
Direct lines

Every way to reach the studio

If you have a preference, use it. Nothing here leads to a call centre, and nothing here is monitored less often than the form.

Phone

+61 3 6729 4801

If we do not pick up we are with a client. Leave a message with the best time to ring back and you will get a call that same day.

Email

entryofferbridge@gmail.com

Include your website link if you have one. We usually take a look before replying, which makes our first answer more useful.

Studio address

101 Surf Coast Highway, Torquay VIC 3228, Australia

By appointment, please. We would rather clear a proper slot for you than have you waiting in reception.

Opening hours

Mon–Fri: 9:00am – 5:30pm AET

We close for the last week of December and the first week of January. Emergency support clients are still covered during that break.

Find the studio

On the Surf Coast Highway, ninety minutes from Melbourne

Torquay is a pleasant drive from Geelong, an easy run down the M1 from Melbourne, and about a forty-minute drive from Avalon Airport if you are flying in from interstate. There is street parking out the front and a cafe two doors down that does good coffee while you wait for your appointment.

Getting here Direct access from the Surf Coast Highway heading into town.
Parking Free street parking directly outside, plus a small car park at the rear.
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Who you will be talking to

The right person, not whoever picked up the phone

Depending on what you need, your enquiry might be handled by one of three people. Every one of them has worked on dozens of projects like yours.

Design enquiries

For new builds, refreshes, brand work and questions about our Custom Website Design service, you will speak with Nathan Kirkbride.

Usually replies within four working hours.

Store and platform questions

For E-commerce Store Development, integrations and technical platform queries, Priya Venkatesan handles the conversation.

Technical answers, no sales pitch attached.

Existing client support

If you are already a client and something is not working, use the same email. Tag it with "support" in the subject and Elena Kavanagh will pick it up directly.

Priority queue for retainer clients.
Designers discussing a project brief around a table
Make your first email count

Five things that double the usefulness of our first reply

You are not required to have any of this ready. But if you do, we can fast-forward past the basics and get straight into the interesting part of the conversation.

  • A link to your current site, even if you are embarrassed by it. We have seen worse, and the current version is a good starting point.
  • One or two competitors you admire. Not to copy them, but to understand what you think a good version of this looks like.
  • Rough timing. If you need the site live before a conference or a new product launch, say so up front.
  • Who the site is for. Trade customers? Wholesale buyers? Retail? The answer changes almost everything we recommend.
  • Your ceiling on budget. Honest numbers mean honest scope. We would rather cut features than discover a mismatch two weeks in.
Before you write to us

Quicker than waiting for a reply

These questions show up in roughly nine out of ten enquiries, so we have answered them openly here. You may not need to send anything at all.

See our prices

Kickoff usually happens two to three weeks after a deposit clears, depending on where we are in the current schedule. That gap is useful — it gives you time to gather content and gives us time to do the discovery work properly.

Roughly half our clients are interstate or rural. Video calls and a shared project board do the heavy lifting, and we fly in for the kickoff workshop if the project size justifies it. Being in a Melbourne office would add nothing we do not already have.

Yes, and we do it fairly often. We start with a technical and content audit so you know what state things are in, then recommend whether to finish it, rebuild it, or take a simpler route. The audit itself is fixed-price so there is no open-ended commitment.

Tell us anyway. There are genuine ways to reach a lower number — a single-page build, a stripped-back refresh, or a phase one that delivers the essentials and leaves the rest for later. What we will not do is pretend a small budget can deliver an enterprise scope.

Happily. Send us yours or ask for our standard mutual one. Several of our largest clients operate under NDAs, and the fact we work with them quietly is itself a reasonable proof point.

"I sent a short email on a Sunday night expecting a template reply on Monday. Instead I got a thoughtful answer from the director that was worth more than half the proposals I had already received. We signed a fortnight later."

While you are here

Two pieces worth reading first

If you are weighing up whether to reach out at all, these might answer the question for you.

All articles

Ring the studio, send an email, or fill the form

Any of the three works. We are a small team in Torquay and we would rather have a real conversation than an exchange of automated messages. Whatever stage your idea is at — half-formed or fully briefed — we are happy to hear it.

Call the studio Send a message